Wednesday, September 21, 2011
Welcome
In today’s fast changing society, it is simply not enough to have a University degree to gain employment but rather employees need to also possess transferable personal attributes that benefit employers and their future learning (Bransford, 2007, p.1). In Employability: judging and communicating achievement Knight & Yorke (2006, p.5) suggest “employability is a set of achievements, understandings and personal attributes that make individuals more likely to gain employment and be successful in their chosen occupations."
To ensure graduates have the necessary skills and are ready for their future job industry, CQUniversity has established a list of 8 attributes to help with students, career success (CQUniversity, 2010, p.1) these are;
• Communication
• Information Literacy
• Team work
• Information technology competence
• Problem solving
• Critical thinking
• Cross- curricular competence
• Ethical practice
In addition to these, specific to the education industry there are 10 Professional Standards for Queensland Teachers outlined by the Queensland College of Teachers (QCT) (2009);
• Standard 1- Design and implement engaging and flexible learning experiences for individuals and groups
• Standard 2- Design and implement learning experiences that develop language, literacy and numeracy
• Standard 3- Design and implement intellectually challenging learning experiences
• Standard 4- design and implement learning experiences that value diversity
• Standard 5- Assess and report constructively on student learning
• Standard 6- Support personal development and participation in society
• Standard 7- Create and maintain safe and supportive learning environments
• Standard 8- Foster positive and productive relationships with families and the community
• Standard 9- Contribute effectively to professional teams
• Standard 10- Commit to reflective practice and ongoing professional renewal
The Australian Core Skills Framework (ACSF) (Commonwealth of Australia, 2008) and The Employability Skills Framework (Australian Government, 2006) are closely intertwined as they both state how crucial it is for people to contain these skills and abilities for effective involvement in our 21st century world. The Australian Core Skills Framework (Commonwealth of Australia, 2008) levels of performance are; learning, reading, writing, oral and numeracy. Closely related to the Employability Skills Framework (Australian Government, 2006) are; communication skills, team work skills, problem solving skills, initiative and enterprise skills ,planning and organising skills, self management skills, learning skills and technology skills.
I believe as a learning manager I contain the above skills and attributes in each of the areas of employability and the career appropriate skills of what it takes to be an effective and successful teacher in the education industry. In this blog I will concentrate on the 8 CQUniversity graduate attributes and the 10 Professional Standards for Queensland Teachers by QCT to demonstrate and evidence my abilities and competence in the education sector.
Communication

I confidently communicate well with other parties of interest in the education industry such as teachers, students, all school staff, parents and members of the community. I am aware of how vital it is to be apart of a large and extensive school network within the community and how important and valued it is for the school.
According to the Employability skills From Framework to Practice "Communication is possibly the most prevalent of all the Employability skills" (Commonwealth of Australia, 2006, p.14).
I believe one of the crucial aspects of a great relationship is excellent communication skills. In the classroom I provide my learners with verbal and written feedback and to different stakeholders. I also set clear expectations, instructions and ask clear questions.
‘Kym gave clear instructions and asked clear questions’
‘Kym has developed an excellent rapport with not only the students in the class, but the wider school community, particularly other staff.’
‘Kym is a valued member of staff’ (Thurecht, personal communications, August, 2011).
‘Kym has developed a positive rapport with the children, their parents, mentoring teacher, other teachers, administration, teacher aides and other staff at the school. Kym has also ensured that she has engaged with all staff, students and community members, to enable her to build her personal development and participation in the school community.’ (Cox, personal communication, September, 2011).

Information Literacy

Information literacy/ Standard 1 Design and implement engaging and flexible learning experiences for individuals and groups/ Standard 2 Design and implement learning experiences that develop language, literacy and numeracy/ Standard 3 Design and implement intellectually challenging learning experiences
Due to improvements in information technology and the increase of information, university students need to have the knowledge and skills required to access, evaluate, manage, analyse and communicate information (UniSA, 2011). This means they must be able to effectively source, interpret and communicate scholarly information in the best possible format for presentation. I believe CQUniversity has considerably improved my Information literacy skills to a high standard as one of my lecturers made this comment "Your reference list is worthy of an ‘honours’ thesis. Well done Kym, a pleasure to read and mark” (Isdale, personal communication, May, 2011).
'This is a comprehensive assignment- you show evidence of knowing about SEL and the importance of resilience. It is clearly presented and well written. You demonstrate a very strong understanding of the KidsMatter program- evidence of linking to 3 relevant HOM. Well Done' (Busch, personal communication, May, 2010).
Information literacy has improved myself in the following ways; lifelong learner, new knowledge and skills and social inclusion. As a learning manager I can encourage my students to become familiar with information literacy skills to ensure they are given the best possible skills to participating in society.

Team work

Team work/ Standard 7 Create and maintain safe and supportive learning environments/Standard 8 Foster positive and productive relationships with families and the community/Standard 9 Contribute effectively to professional teams.
Teamwork is the relationship between different parties within a workplace. Almost every task within a workplace needs the support from other parties if a desired outcome is expected (Commonwealth of Australia, 2006, p.16).
As an active team member of the school community I recently helped a year 6 teacher and students in my final practicum with preparations for the Tournament of the Minds competition. This allowed me to interact with children from a different year level, and foster positive and productive relationships with other students at the school. The school fete has enabled me to build relationships with parents, whether working on the stall together or as a customer.
‘Kym develops a professional approach when interacting with members of the school community’ (Thurecht, personal communications, August, 2011).
‘Kym has always contributed effectively to professional teams, and she has shown this through our juncture meetings, planning meetings and discussions around moderation of children’s work’ (Cox, personal communication, September, 2011).
Information technology competence

Information technology competence/Standard 1 Design and implement engaging and flexible learning experiences for individuals and groups/Standard 3 Design and implements intellectually challenging learning experiences.
Technology is evolving every day and we as humans need to educated ourselves and our children to be digital literate citizens for the 21st century. Students of today are digital natives so therefore we need to accommodate our teaching and learning in classrooms to promote active learning. Digital technology involves using Information Communication Technologies, digital literacy and digital pedagogy. In the classroom we need to ensure that we integrate digital technology into everyday curriculum. Technology is no longer something to learn about in the classroom but, rather an adequate part of the content and delivery process of learning in education (Department of Education, Training and the Arts, 2001, p. 1).
I utilise Information technology in the classroom as I believe students learn well from using engaging technologies which create interest in student learning. I have developed great confidence in using information technologies and have gained a University ICT certificate. Some of the technologies I am familiar and confident with are Voki’s, Blogs, Wikis, PowerPoint, Moviemaker, learning objects and interactive whiteboards. I am also familiar with OneSchool for creating a unit plan and assessment uploading. As per the QCT Professional standard 3, I believe I can successfully ‘use appropriate ICTs to enhance learning experiences’ (QCT, 2009)
‘She is becoming familiar with the process of OneSchool and appropriately uses the interactive whiteboard especially interactive curriculum on The Learning Place’ (Thurecht, personal communication, September, 2011).
‘Kym, well done on developing a Blog which demonstrates investigation of a range of digital tools and contains good reflections with links to course theory.’ (O’Donohue, personal communication, December, 2010).
‘Kym incorporated the use of various learning objects throughout her time at Crescent Lagoon School. The children were thoroughly active and engaged in the lessons.’ (Thurecht, personal communication, September, 2011).
‘Kym used the classroom whiteboard daily for classroom lessons and showed great skills and confidence’ (Thurecht, personal communication, September, 2011).
Please see my previous blog for an extensive array of ICT competencies that include, voki, webpage, MovieMaker and digital images.
Degree specific skills
Assessment/Standard 5 Assess and report constructively on student learning.
Assessment in the classroom should be varied and continual so Learning Managers can monitor student progress and provide feedback to students. Teachers also use assessment to inform and improve their pedagogical practices. The student-centred approach in today’s curriculum is outcomes-based and emphasis is made towards the needs of the student with careful consideration made to classroom planning and teaching methods (Lynch, Smith & Doe, 2007, p.77).
Students are given the opportunity to show not just declarative but procedural knowledge also when demonstrating new skills. Assessment is not restricted to summative; rather students are given multiple opportunities to display knowledge and understanding throughout learning experiences using various mediums (Lynch, Doe & Smith, 2007, p.103). Assessment tasks can be individualised to cater for a diverse range of learners in the classroom. Content of information is not the basis for learning in student-centred education rather; the process the learner undertakes during the learning experiences is the focus (Norman & Spohrer,1994, p.25).
In my classroom I use alternative assessment practices depending on the student’s learning need, enabling them to demonstrate new knowledge and skills learnt. I make some assessment items open- ended so that students have opportunities to use higher level thinking skills. By offering different assessment tools students can choose which type to use such as an oral presentation, PowerPoint, essay or artwork to list a few when demonstrating new knowledge and understanding.
‘Kym has displayed excellent ideas for assessment items over the term’
‘Kym is considerate of all learners in the classroom when it comes to assessment pieces’ (Thurecht, personal communication, August, 2011).
Curriculum/ Standard 1 Design and implement engaging and flexible learning experiences for individuals and groups/ Standard 2 Design and implement learning experiences that develop language, literacy and numeracy/Standard 3 Design and implements intellectually challenging learning experiences/ Standard 4 Design and implement learning experiences that value diversity/ Standard 5 Assess and report constructively on student learning/Standard 6 Support personal development and participation in society.
I believe that I utilise the current Queensland Studies Authority (QSA) Essential Learnings (QSA, 2006) to instruct my planning, implementing and evaluating of learning experiences in the classroom. The Essential Learning’s are outcomes based opposed to the new Australian curriculum which is achievement standards. The Australian Curriculum, assessment and reporting authority (ACARA, 2011, p. 7) states “The Australian Curriculum has been developed to ensure that curriculum content and achievement standards establish high expectations for all students.”
I use and adhere to the relevant curriculum documents, policies and procedures to instruct my classroom teaching. I have also attended professional development sessions such as QCAT moderation, Pat Edgar (running records), James Ferguson (reading), Interactive whiteboards, Code of Conduct/ Student Protection/ Curriculum Risk Management and University ICT certificate to better myself as a professional teacher.
‘Kym is developing and documenting learning plans in accordance with the school policy documents. Kym is confident and articulate when delivering the curriculum to the class’ (Thurecht, personal communication, September, 2011).
‘Kym played an active role in planning the current unit of work. Throughout the unit, Kym developed ideas and learning experiences that developed a Language, Literacy, Numeracy, SOSE and Science focus’ (Cox, personal communication, September, 2011).
Behaviour management/ Standard 6 Support personal development and participation in society/ Standard 7 Create and maintain safe and supportive learning environments.
Behaviour management is an ongoing aspect of a professional teachers’ daily routine. What works one day for a student may not work the next day on the same student. I follow the Department of Education and Training (DET) (2007) Essential Skills for Classroom Management guidelines as stated below:
1. Establishing expectations
2. Giving instructions
3. Waiting and scanning
4. Cueing with parallel acknowledgement
5. Body language encouraging
6. Descriptive encouraging
7. Selective attending
8. Redirecting to the learning
9. Giving a choice
10. Following through
I believe these are 10 common sense skills that improve student behaviour. Whilst on my 5 Embedded Professional Learning (EPL) placements over the last 3 years I have incorporated the 10 skills into my teaching and have found them to work well along with each school’s behaviour management policies.
‘Kym’s behaviour management was modified in various ways today with different strategies used to keep students on task’ (Thurecht, personal communication, September, 2011).
‘Kym practiced several behaviour management techniques. She is aware of being consistent with her monitoring of behaviour’ (Thurecht, personal communication, September, 2011).
Problem solving

Problem solving /Standards 1- 10
UniSA (2011,p. 1) states “Problem solving is a process and skill that you develop over time to be used when needing to solve immediate problems in order to achieve a goal”. The problem solving process could include the following aspects; identify, explore, set goals, look at alternatives, select implement, evaluate (UniSA, 2011,p. 1).
Throughout my life and university studies I have developed exceptional problem solving practices. I have always been a confident, fair, smart, logical thinker. I believe this has helped me when I was a Retail Manager make the most suitable, important decisions. Being a mother has also influenced my problem solving skills as any parent will know, children are extremely complex individuals who constantly have problem solving issues such as: Why are they crying? How do I get them to eat vegetables?
I started my Bachelor of Learning Management Degree when my two children were aged 6 months and 2 ½ years old. I found that along with being a mother and a university student I uncounted many issues where I had to use my problem solving skills to achieve my goals. With these acquired life skills I have found it easier to problem solve in the classroom. Whilst on my internship there were many times where situations changed and I found myself using my problem solving skills to rectify issues, minor or severe.
'There were a couple of behaviour issues which Kym dealt with really well'
'She coped very well with the difficulties placed upon her by a learner who was struggling with the concepts being covered' (Thurecht, personal communication, August, 2011).
'Kym has ensured that she is flexible in her learning experiences, and at times has had to change the learning experiences for a variety of reasons. Kym has taken this in her stride, and has continued teaching with little or no disruption to the class' (Cox, personal communication, September, 2011).
The one university course that I particularly feel covered the use of problem solving was Professional Knowledge in Context. One of the assessments was analysing an ethical dilemma, this concentrated on a real life dilemma in the school context. This gave me great insight into problems professional teachers face every day and the knowledge of how to handle them.
'Kym, you clearly understand the nature and complexities of ethical dilemmas as experienced by professional people in the postmodern world' (Isdale, personal communication, April, 2011).
I possess exceptional time management skills, not only at work but in my everyday life. I always complete tasks on time and to a high standard. I have always been a very well organised, efficient person and I have found that this has aided with my time management skills.
'Kym had a very well planned and organised lesson today.'(Thurecht, personal communication, September, 2011).
'Excellent lesson Kym, time management was great!' (Thurecht, personal communication, June, 2011).
'Throughout her internship Kym has shown exceptional time management skills' (Thurecht, personal communication, September, 2011).
Critical thinking

Critical thinking /Standard 1 Design and implement engaging and flexible learning experiences for individuals and groups/ Standard 2 Design and implement learning experiences that develop language, literacy and numeracy/Standard 3 Design and implements intellectually challenging learning experiences/ Standard 5 Assess and report constructively on student learning/Standard 6 Support personal development and participation in society.
According to (Scriven & Paul cited Uni Learning , 2001) creative thinking is
‘the intellectually disciplined process of actively and skilfully conceptualising, applying, analysing, synthesising and/or evaluating information gathered from, or generalised by, observation, experience, reflection, reasoning or communication, as a guide to belief or action [or argument’]'
University graduates need to further develop their critical thinking skills and encourage lifelong learning practices during their studies, as professionals use critical thinking in everyday activities when frequently making decisions, evaluating actions, and reflecting upon their practices.
I am constantly learning from my past experiences to further improve and develop my skills as a professional teacher. I perform this by listening to mentor teacher feedback, student feedback and learning experience observations. I use this information to enhance learning experiences, pedagogy and assessment for the future.
This year I have participated in the following professional developments; Pat Edgar (running records), James Ferguson (reading), Interactive whiteboards, Code of Conduct/ Student Protection/ Curriculum Risk Management and University ICT certificate.
As a Learning Manager, I vary my teaching methods to cater for kinaesthetic, auditory and tactile learners who benefit from the different methods as it gives them a range of learning and assessment options to use in the classroom. I incorporate higher order thinking into my classroom instruction, as I believe this will empower my students to think critically, creatively and to regulate their own behaviour. I will do this by encouraging learners to use decision making, problem solving, invention experimental inquiry and investigations.
So, as a learning manager I include higher order thinking strategies, use meaningful learning experiences, provide student feedback and encourage lifelong learning in the classroom. These critical thinking practices will equip students for the future.

'Kym is constantly receptive to new ideas and looks for new ways to achieve tasks' (Thurecht, personal communication, September, 2011).
'Kym learns from advice, discussion, analysis and reflection' (Thurecht, personal communication, September, 2011).
'She encourages the students to self-manage their own work' (Thurecht, personal communication, September, 2011).
'Kym is aware of the different learning types of individual learning needs of students in the class' (Thurecht, personal communication, August, 2011).
'Kym critically reflects on the language she uses and the skills and strategies she demonstrates to the class. She discusses in depth the areas she feels she needs to improve' (Thurecht, personal communication, August, 2011).
'Kym is continually reflecting on her teaching practices and looking to improve on them. I have found Kym is able to critically reflect on her teaching practices, looking at both the positive and negative aspects of her teaching, and uses this reflection to constructively influence her teaching. Kym ensured that there was intellectually challenging learning experiences for all children' (Cox, personal communication, September, 2011).
Cross- cultural competence

Cross- cultural competence/ Standard 1 Design and implement engaging and flexible learning experiences for individuals and groups/ Standard 2 Design and implement learning experiences that develop language, literacy and numeracy/Standard 3 Design and implements intellectually challenging learning experiences/ Standard 4 Design and implement learning experiences that value diversity/ Standard 8 Foster positive and productive relationships with families and the community/Standard 10 Commit to reflective practice and ongoing professional renewal.
In the classroom I ensure other students become aware of the differences throughout the classroom so they have an understanding of each other and this creates an awareness of each diversity. I have achieved this by having a multicultural day involving cuisine, beliefs, values, customs, history, costumes/clothing to name a few.
To cater for the diverse learners in the classroom I use different learning styles and assessment appropriate to the learners needs. Some of the teaching styles I use with the students in the classroom are group work and peer tutoring. For this to be effective I also require the relevant resources to successfully teach the students. The assessment needs to cater for student diversity and enable the learners to show knowledge and understanding (Ashman & Elkins, 2008, p. 20).
I exhibit a positive attitude towards each student in the classroom regardless of their differences. As a result of my behaviour and teaching strategies students respect and value each other and their differences and understand they are all entitled to an education. With this prior awareness of individual differences students will also be able to effectively participate within a diverse society in the future.
I reflect on classroom routines to improve my planning and teaching for the future. I believe with my commitment to meeting the individual learning needs of all students in my classroom and applying differentiation, I will be doing my best to support each child in their journey of learning.
In relation to differentiation in a unit plan,
‘Your adjustment for learners’ column was quite comprehensive ‘(McKee, personal communication , June,2010).
‘Great assessment variation for our Indigenous students in the class’ (Kneen, personal communication, October, 2010).
‘Kym, well done for adjusting pedagogy practices for Vietnamese students in Physical Education learning experiences’ (Lapere, personal communication, December, 2009).
‘Kym created lessons where children experienced and valued each others’ diversity’ (Cox, personal communication, September, 2011).
Ethical practice

As a Learning Manager I will follow various government acts and policies, school policies, code of conduct, the Queensland College of Teachers (QCT); professional standards, code of practice, and the code of ethics.
All persons involved in the education industry abide to the Code of Conduct as it presents a framework of ethical principles, obligations and standards that direct employees work performance, professional standards and associated behaviours when interacting with others (DET, 2006). The Public Sector Ethics Act 1994 identifies the ethical principles and requirements that need to be followed by all public sector staff.
The five principles that teachers need to follow within the education industry according to the Public Sector Ethics Act 1994 are;
- Respect for the law and system of Government
- Respect for Persons
- Integrity
- Diligence
- Economy and Efficiency (DET, 2006).
The State of Queensland (2010) has released a new code titled ‘Code of Conduct for the Queensland Public Service’ that contains the ethical principles and their related set of values given in the Public Sector Ethics Act 1994. The new code includes standards of conduct for each ethics principle, these are; integrity and impartiality promoting the public good, commitment to the system of government and accountability and transparency (Public Service Commission, 2010).
Registered teachers in Queensland utilize the Professional Standards created by the QCT as they demonstrate the abilities, knowledge, understandings and professional values that teachers in Queensland schools display and maintain within the complexities of teacher's everyday responsibilities. The Code of Practice is underpinned by the Code of Ethics for Queensland teachers and it also presents guidance in relation to the professional conduct or practice of teachers.
The QCT (2008) has also developed a code of ethics which is designed to help with the decision making process so that the decision one professional might make is similar to the decision made by all other members of that profession. This framework is intended to ensure teachers commit to the high standards of ethical behaviour and professionalism is maintained while communicating with students, parents, other staff and community. Teachers in Queensland are obligated to adhere to the QCT values that foster the teaching profession, they are; Integrity, Dignity, Responsibility, Respect, Justice and Care (QCT, 2008). Teachers are expected to jointly use the code of ethics with employer policies and procedures as well as other professional codes when performing in professional conduct and behaviour QCT (2008).
Some education legal aspects teachers follow, but not limited to the following are; Education (General Provisions) Act 2006, Education (General Provisions) Regulation 2006, Anti-Discrimination Act 1991, Child Protection Act 1999, Commission for Children and Young People Act 2000.
As a professional teacher I obey the government policies and codes set up to provide an efficient, effective transparent and accountable public service. I believe I act in an exceptional manner at all times and display high levels of professionalism.
I am an honest, hard working, organised, friendly, supportive, patient person who values every student. As a mother of 2 small children I have completed this degree in 3 years. It is evident that I set, monitor and achieve my goals. I am a strong, determined professional who loves to accomplish challenges.
Kym, you clearly understand the nature and complexities of ethical dilemmas as experienced by professional people in the postmodern world. There is so much evidence of hard work here- you have read widely and you have utilised a number of conceptual tools from the course readings and applied them to your analysis. Your reference list is worthy of an ‘honours’ thesis. Well done Kym, a pleasure to read and mark (Isdale, personal communication, May, 2011).
References
ACARA. (2011.) The Australian Curriculum : Mathematics and Literacy. Retrieved from http://www.australiancurriculum.edu.au/Home
Ashman, A & Elkins,J. (2009). Education for Inclusion and Diversity (3rd ed.). Frenchs Forest, NSW, Australia: Pearson Education Australia.
Australian Government. (2006). Employability Skills: From framework to practice. Retrieved from www.training.com.au/documents/Employability%20Skills_From%20Framework%20to%20Practices.pdf
Bransford , J. (2007). Preparing People for Rapidly Changing Environments, Journal of Engineering Education, 1, 96.
Child Protection Act 1999
Commission for Children and Young People Act 2000
Commonwealth of Australia. (2008). Australian Core Skills Framework. Retrieved from www.deewr.gov.au/Skills/Programs/LitandNum/WorkplaceEnglishLanguageandLiteracy/Documents/AustralianCoreSkillsFramework.pdf
CQUniversity Australia. (2010). CQUniveristy Graduate Attributes Fact Sheet. QLD, Australia: Author. Retrieved September 10, 2011 from http://Irls.cqu.edu.au/FCWViewer/View.do?page-7949
Department of Education and Training (2007). Essential Skills for Classroom Management.
Department of Education and Training (DET). (2006). Code of Conduct. Retrieved from http://education.qld.gov.au/corporate/codeofconduct/intro.html
Department of Education and Training (DET). (2011).Policies of Education Queensland. ://education.qld.gov.au/strategic/eppr/students/smspr021/
Department of Education and Training. (2001). Elements of productive pedagogies. Brisbane, Queensland Government. Retrieved from http://education.qld.gov.au/public_media/reports/curriculum-framework/qsrls/html/eq_epp.html
Education (General Provisions) Act 2006
Education (General Provisions) Regulation 2006
Education Queensland. (n.d.). The code of school behaviour: Better behaviour better learning. Retrieved from http://education.qld.gov.au/studentservices/behaviour/index.html
Farmer, D. (1996). The Maker Model of Differentiated Curriculum. Tutorial handout distributed in the course EDED11400- Managing Diversity, at CQUniversity Australia, Rockhampton, Qld.
Knight, P., & Yorke, M. (2006) Employability: judging and communicating achievements. York, U.K.: The Higher Education Academy
Lynch, D., Smith, R., & Doe, T. (2007). The design and execution of learning experience: the learning management plan. In R. Smith, D. Lynch, & B. Knight (Eds.), Learning Management: Transitioning teachers for national and international change (pp. 75-105). Pearson Education Australia, Frenchs Forest: NSW.
Norman, D., & Spohrer, J. (1994). Learner-Centred Education. 39(4), 24- 27. http://ldt.stanford.edu/~ejbailey/02_FALL/ED_229B/DesignTheory/norman.pdf
Public Sector Ethics Act 1994.
Public Service Commission. (2010). Code of Conduct for the Queensland Public Service. Retrieved from http://www.psc.qld.gov.au/library/document/catalogue/equity-ethics-grievance/qps-code-conduct.pdf
QCT. (2006). Professional Standards for Queensland Teachers. Retrieved from http://www.qct.edu.au/Publications/ProfessionalStandards/ProfessionalStandardsForQldTeachers2006.pdf
QCT. (2008). Code of Ethics for Queensland Teachers. Retrieved from http://www.qct.edu.au/PDF/PCU/CodeOfEthicsPoster20081215.pdf
QSA .(2010). Essential learnings and standards (Years 1-9). Retrieved from http://www.qsa.qld.edu.au/574.html
Scriven & Paul. (2001). Uni Learning: Critical thinking. Retrieved from http://unilearning.uow.edu.au/critical/1a.html
UniSA (2011). Learning and teaching unit: Counselling services. Retrieved from http://www.unisa.edu.au/counsellingservices/balance/problem.asp
University of Canberra.(2008). Academic Skills Centre. Critical thinking. Retrived from http://www.canberra.edu.au/studyskills/learning/critical